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What questions should you ask when choosing a PDR company to repair your vehicles dent or hail damage?

Feb 03, 2021

What questions should you ask when choosing a PDR company to repair your vehicles dent or hail damage?

paintless dent removal

One of the first ways that we all find good companies or good partners to do business with these days is by using Google, Instagram, Facebook, or Yelp reviews. This is a great place to start when choosing a paintless dent repair company to repair your hail damage or dent or ding in your vehicle. Finding out what other people in your community think or feel about a company is important. This is a great place to get a sense of what your experience will be like in the process of hail damage repair or dent removal. We encourage you to not only take these reviews as the source of information you use to choose a paintless dent repair shop. Once you’ve settled on a few companies you think look reputable, check out their website, their social media presence and then give them a call to ask a few specific questions about the pdr services they offer.

What questions should you ask? We have composed a list of a few questions that will give you the right answers to make an informed decision on who to hire for your dent removal or auto hail damage repair. 


Starting with, how long have you been in business? This will give you an idea of how much experience they bring to the process and how that expertise will help or hinder your repair. 


Second, do you have a guarantee for work performed? This is very important. If a pdr company doesn’t feel confident enough in their work to offer a solid guarantee and if they aren’t a stable enough fixture in the community that you will know where to find them should you need to use that guarantee, they are not the right pdr shop for you.


Third, are you insured and bonded? Again, professionalism makes all the difference in dent repair and especially with hail damage removal. Know who you are working with.


Next, what is the warranty on the repair? What is you get your vehicle back home and you notice something was missed? Is there a remedy for that issue? 


Finally, where were you trained? Get a sense of the level of the pdr techinician skill set. A good paintless dent repair shop should be able to discuss their training easily with you.


This is a great set of questions to ask of any paintless dent removal company when deciding whether or not you want to have your vehicle repaired by that company using the paintless dent repair method.

At American Dent Specialists we are five-star rated, locally owned and operated pdr company that has been in business in Houston, Texas for over 21 years. We have a lifetime warranty on all of our repairs and a 100% satisfaction guarantee on all of our repairs as well. Meaning if you're not happy, you don't pay. One of the key things you'll find when reading our reviews on Google or Facebook is how we treat our customers before, during, and after their service. We use the latest and greatest tools and technologies at American Dent Specialists and we like to stay up to date on current modalities by engaging in the highest quality training two to four times per year across the continental United States to stay up on current pdr techniques so we can make sure that we are offering the most current and professional paintless dent repair in the Houston area. We have over 100 years of combined experience in our shop in paintless dent removal and have been trained in large dent removal, hail damage removal, glue pull repair, as well as buffing and surface retention of your vehicle.


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